My grandmother gave me my first computer when I was three years old: a Commodore 64. She insisted that I learn as much as possible, firmly believing that computers were the future. To support that belief, she maintained an active subscription to Compute! magazine for many years, which featured programs I could type in and compile myself.
I am forever grateful for her love, dedication, and faith—values that continue to shape my passion for technology and lifelong learning.
I specialize in public safety technology, emergency communications, and mission-critical systems. My work spans local government, public safety agencies, and large-scale communications infrastructure, with a focus on reliability, security, and interoperability.
Experience:
20+ years of professional experience in the Information Technology field
16+ years supporting local government including 12+ years in Emergency Management and Public Safety
4 years with a Fortune 500 company
System Administrator for an L3Harris P25 Phase II 700 MHz trunked radio system since initial activation, providing ongoing support and services for all public safety and law enforcement communication equipment.
Supports 800+ portable radios, 300+ mobile radios, and 12 transmitter sites.
Responsible for maintaining servers, hardware, and software supporting law enforcement, fire, EMS and the E-911 dispatch operations, including:
CentralSquare OneSolution
Priority Dispatch Fire/EMS/Police protocol
Exacom Voice Recorder (Hindsight)
RapidSOS
ESO
eCATS
and additional mission-critical systems.
Administration of the CodeRed emergency alert system for public notifications (Reverse 911 and weather alerts), as well as County employee closure and delay notifications
Maintains SMTP text paging infrastructure (PageGate, 1000+ contacts) and ActiveAlert (formally Active911)
Provides security oversight for critical emergency service facilities
Designer and Administrator of the locality's Emergency Operation Center (EOC) virtual EOC platform
Providing technical support and training for employees and volunteers across multiple departments
Homeland Security
COM-L (Communications Leader)
COM-T (Communications Technician)
ITSL (Information Technology Service Unit Leader)
Network Layer 1&2 Troubleshooting
FEMA
ICS-100, ICS-200, ICS-300, ICS-400
ICS-700, ICS-800
IS-2200 (and additional FEMA coursework)
L3Harris
P25 System Administration
Unified Administration System (UAS)
Regional Network Manager
Maestro/Symphony Console Administration & Operation
Radio Programming & Operation (multiple platforms)
CentralSquare
CAD / RMS / JMS Administration
RapidSOS
Administration and Operation
OnStar
Public Safety Certification
Advocate
Precinct Management System (TE1436)
Additional training and certifications maintained in accordance with evolving public safety and emergency management standards.